So I’d been hearing about foodpanda – and as a mobile app enthusiast of sorts, I do take interest – but although many of my friends and acquaintances had heard of it, none of them had actually tried the service.
I’m not much of a food enthusiast (boo, bad Bruneian), but was interested in the process of ordering from foodpanda. As easy as it is to use the service, some parts are still not straightforward. I’m sharing my experiences here for anyone who hasn’t tried it out.
Before we start, let’s get some things out of the way:
- How the service works, in brief:
- Download the app
- Select your location via the app
- Select the restaurant and your items
- Place your order
- Wait for delivery
- Pay cash on delivery.
- I’m ordering from the Brunei-Muara district.
- I was informed beforehand that delivery time is generally an hour for all restaurants.
- I used the foodpanda app on iPad, hence SMS notifications and calls from foodpanda arrived separately on my Android phone. So there’s a mishmash of screenshots below.
1st Try: The code
The first thing to do is to pick a location. The eligible locations for delivery was limited. This can be mildly confusing if you’re not sure which area you’re in.
For my first try, I used the BANDAR CITY area; the second time, I used SERUSOP. Geographically, my location was close to those areas though not exactly in the area. There didn’t seem to be an issue with this.
As of writing this post, though, foodpanda has added on a substantial list of locations for the Brunei-Muara district, including villages (all prefixed by “Kampong”) and Government office buildings: